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Customer Testimonials

  • Wonderful Business with Great Values
    We recently purchased a vehicle from Outback 4x4, and they were wonderful to work with! The vehicle was in great condition, and we were allowed to have it checked by a third party mechanic before purchasing. It was priced at close to FMV, so there was no need to haggle a price. They were very friendly and considerate, and just want to provide reliable cars to their customers! Would definitely recommend their business!

  • Scott Mcbride
    the outback family are the nicest people you will meet. they made buying a car so easy and quick. they also helped us when the car we drove over to their car lot needed oil and other fluids so it was safe my husband to drive home while I drove home the van we bought from them. they are amazing people to buy a car from. I would highly recommend them to anyone looking to buy a car

  • Robert Dupa
    My family and i drove about 4 hours for a car that we saw at outback and when we got there i gotta say Jeff and his family at outback4x4 are the most nicest people you would ever want to meet at a dealer. I bought a 2014 durango!! and left with all smiles and the process was so easy and fast! They also accepted my trade in with a very fair price no hassles! I would definitely buy again from outback! and recommend anyone i know! the service was superb!

  • Superior Servive
    Outback 4x4 has a great selection of vehicles. Very fast and friendly services. I felt very comfortable here and feel like they value quality. I would definitely recommend outback 4x4 and will be returning for my next vehicle!

  • Highly Recomended !!!!!!!
    I have known Jeff, his family, Tim and the rest of the staff ever since they moved to Martindale Rd.. I have bought 4 cars and 1 truck over the years. They are awesome with the buying process and taking of the car after the sale. They have treated me and my wife very well! You should call Jeff if you need a car or truck. You won't be sorry!!! Bryan and Susan

  • Highly Recommended
    The staff at Outback 4X4 is wonderful. They contacted me immediately and went above and beyond to make it possible for me to come see the car. The transaction went quick and smooth. I highly recommend them for your next vehicle. -Josh

  • One Happy New Jeep Owner
    I was looking for a jeep for a while and came across their site. The jeep wrangler unlimited rubicon looked amazing from the pictures on the web and i needed to see it up close. All i can say is WOW! I was stunned at how clean and well kept it was. The staff at OUTBACK 4x4 are wonderful to work with, not only do they have great cars and trucks, they make you feel welcome. The process was quick and easy and i am now enjoying my new jeep. Don't hesitate to buy from them. 5 star dealer in my book! Thank you, Bill Rose

  • The way it should be!
    I don't know how to put into words, just how pleased i am with my experience at Outback 4x4. The customer service was top notch. Jeff and his family listened to my needs and put me first. There was no pressure at all, and i mean.....AT ALL.The vehicle was in the condition advertised (mint). The test drive was fun and everything a test drive should be. They gave me great value for my trade.Done deal.Perfect. I highly recommend Outback 4x4, if you are looking for a new vehicle. I would do business with them again in a heartbeat. I LOVE MY NEW CAR!!! Andrew

  • Excellent Customer Service!
    We just purchased a Jeep Wrangler from outback 4x4. Our experience far exceeded our expectations!!! The jeep was in great condition and looked exactly like it did in the picture. Jeff, Ruth and their children were so kind and helpful and you could tell that they honestly care about their customers and want to make sure they are pleased. We were impressed that they stayed open long past the closing time to help us complete the purchase. We traveled from Hershey and it was worth it!

  • Best customer service!!!!!
    Outback 4x4 has the best customer service imaginable! We went to another dealership in new holland before coming here and the difference was undeniable! They treated us like we were family from the moment we met. They have great vehicles and great prices. I would highly recommend buying a vehicle here because they truly care and don't try to hide anything from you.

  • We Have a Convertible...
    The trip from Newark DE to Ephrata PA was well worth the trip for us. We had been looking online for a used Chrysler PT Cruiser convertible and not liking what we were seeing. Then we found Outback and things changed. From the minute we walked in the door we knew we were in good hands with Jeff and Ruth Ann and their family run business.. Our 2005 PT was in beyond excellent condition both inside and out. They even washed it on the spot for us so we could check out the finish... Every vehicle on the lot was in pristine condition and ready to roll.. Even though they offer a warranty we had our car checked out at our local Chrysler dealer and only wear issues needed to be addressed... Our thanks go out to Jeff and Ruth Ann for making our dream come true..... The McLaughlins

  • "thats how it should be done"
    I send out my sincerest thanks to all the staff at Outback 4x4.I can truly sum up my buying experience in 6 short words...("that's how it should be done").I would honestly suggest that 95% of automobile dealers and salesmen should visit Outback 4x4 and observe their commitment to their customers. There they will learn how honesty, fairness, helpfulness and teamwork are the keys to customer satisfaction. These are factors of ones personality ,not something you can read from a book or salesman training video. Jeff and Ruth Ann, you should be proud of your accomplishments there at Outback 4x4. Involving your family in day to day operations is great. From your daughters who were landscaping to your sons who were working to prepare my car. Their pride and respect for both of you was evident in their commitment to your goals and principles. And, let us not forget Tim, I want you to know how instrumental you were in my quest to purchase a vehicle from Outback 4x4. As my initial contact you were so helpful to me and at that moment I realized that this will be a enjoyable experience. I am not certain whether you are family there but regardless you set a perfect example of "customer first". From your help with directions to your location, returning calls, arranging vehicle preparation and ordering, your efforts did not go unnoticed. I could go on and on. Please except my heart filled Thank you to all for an unforgettable car buying experience.("THATS HOW IT SHOULD BE DONE") :) !!!!!!!!!!! P.S. If your reading this and are in search of a very reliable 2009 Madza3 in silver, you can rest assured that the vehicle is absolutely sound. Watch for it, you will not be disappointed. :)!!!!!!!

  • Fantastic Service & Quality
    My husband and I recently purchased a Jeep Wrangler from Outback and we honestly couldn't have been more pleased. The service through the entire process even to this day has been outstanding. The level of quality in the car to the quality of their services both during and after the purchase is something that most businesses are lacking these days. You can tell that this business means something to them and that they genuinely care about you as the consumer and it truly shows. So thank you Outback team - keep doing what you are doing - and we will continue to recommend you as often as we can! Thank you! The Geissler's

  • Outback 4x4
    If you want an excellent car buying experience,you must go to Outback 4x4 and I promise, you will not be disappointed. The family owned operated business is so polite, kind,friendly, and FAIR! It didn't even feel like we were at a car dealer, it was more like visiting friends! If you want a fair and honest deal, this is the place to go! Thanks again for making our vehicle purchase experience a pleasure! K&B

  • Honest and Polite
    Outback 4x4 offered excellect service with honest and polite salesmanship! We would recommend buying a vehicle here over any bigger dealerships! I love my new Jeep Wrangler Sahara!

  • Best Experience

    I once sold a car to Outback 4x4 and now it was my turn to buy one. I bought a 1970 VW Dune Buggy and it was by far the best experience I've ever had buying a car. We laughed and joked around and they treated me like family the whole time. Jeff and I took a long test drive in the Dune Buggy and it was a ton of fun. Ruth Ann handled my paper work and she was a wonderful woman and treated me great. Even their children are very kind and great to talk to and very respectful people to work with. I will deffinetly do business with them again. It was a blast. Thanks again guys for selling me one of the funnest cars I've ever had in my life! -Buddy C.

  • Perfect Vehicle
    The pictures online matched the car perfectly!! The service was great! Willing to explain anything. Thanks again! S.M. Allebach

  • Honest and Fair

    Jeff and Ruth Ann, I want to thank you for the openness, honesty and fair dealing with the trade-in of the truck and the purchase of the Jeep Wrangler. The transaction was hassle-free, prompt and actually fun. I have been purchasing personal vehicles for nearly 30 years and have had none approach the level of excellence as that of Outback 4x4. I will definitely keep you in mind when I buy my next vehicle. And I know Rhett will be calling in a few years when he wants to purchase his own Jeep Wrangler! Thank you and stay in touch. -Michael

  • So Happy
    We are so happy that we came to your dealership. The minute we walked on to the property and we were greeted by your daughter and she handed us to keys to look inside we knew we were at the right place. It was great to see how your family all works together. We will not be going anywhere for service and car buying again. We didn't have to haggle because it was priced to sell. You worked hard getting us the best financing too. It did not feel like we are at a car dealership at all with the friendliness of your family. We will be customers for life. Thank you, Christa & Jake Bivins

  • 2012 Chrysler Town and Country
    These people are so pleasant to work with and couldn't have been nicer. I was very pleased with the trade in value they gave for my 2005 Chrysler Town and Country. The vehicle I bought has been great. Just a great all around experience. -Brandon B.

  • A Wonderful Experience
    We recently purchased a Dodge Grand Caravan at Outback 4x4 and had a wonderful experience. Their customer service was exceptional, and they were personable and knowledgeable. Their prices were very fair, and the vehicle was in excellent shape. We recommend Outback 4x4 to anyone looking to purchase a used vehicle at a great price in terrific condition! -Matt L.

  • Best car buying experience yet!
    We recently purchased a Toyota Sienna mini-van from Jeff and his team, and we couldn't be happier with the car or the experience as a whole. Not living near Ephrata, Jeff held the car for us for a week until we could return to complete the purchase... at no extra charge! From start to finish, Jeff made us feel comfortable and confident that we were making the right decision. We know where to go next time we need a car! - Jon P.

  • 2011 Jeep
    I recently purchased a 2011 Jeep Liberty from Outback 4X4. This was the best vehicle purchase experience I've ever had. I'm very satisfied with the quality of the vehicle I purchased. Just as importantly Jeff Burkholder and his staff made it easy for me to make this purchase with a high level of confidence. Jeff and his staff were very professional, personable and trustworthy. I highly recommend Outback 4X4 as a business with exceptional customer service. Thank you! Angel O.

  • Would Buy Again!!
    I recently purchased a 2008 Lancer from you. I absolutely love my new car. I received great service and was more than pleased. Your facility was clean as can be! I will recommend many people to your business. I hope to do business with you again when I need a new car!!
    Thanks so much for everything!!
    Tori S.

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